Why You Should Be Careful When Getting Your Car Towed

» Posted by on Feb 7, 2019 in Towing Services | 0 comments

The true purpose of tow services is to help stranded motorists and keep disabled vehicles from blocking the road. However, a lot of towing companies have somehow deviated from that as evidenced by the growing number of concerns and complaints from the public. To protect yourself from predatory towing, you have to know everything about it.

Predatory towing is also sometimes referred to as satellite towing. It happens when a tow truck rolls over the area and tows a vehicle away from a no-parking area. In certain cases, this is also called as illegal towing. Another issue is when you get into a roadside accident and a tow truck drives along to collect your car without your consent.

What You Should Know About Your Rights

It’s true that you cannot park on no-parking zones and the tow company has the power to take away your car. But then, if you happen to be around when the towing company is hauling away your car, you may ask them to release it to you and they should.

Vehicle owners are also protected from getting overcharged by towing companies and this case is very applicable for those who were left with no choice in the middle of a roadside mishap. If you feel that you have paid so much to the towing company in terms of towing charges and storage fees, you may report the incident to the right departments or file a case against them in the small claims court.

The Towing Rights of Consumers

To know more about your rights, here’s a quick rundown of the most important ones. If you happen to get into a situation where you have no choice but to get your car towed and you’re unprepared for it, here are the things that you should remember:

1. One-Hour Rule

Vehicles that are illegally parked can only be towed if they have stayed on the spot for a full hour, unless they are interfering with exits or entrances, inside the fire lane, or near a fire hydrant.

2. Unconditional Release

Vehicle owners may still request the tow truck driver to remove the car from the towing unless the truck is already on the public road. Owners may still demand the unconditional and immediate release of their vehicles and they don’t even have to produce their driver’s license.

3. Reasonable Fees

Towed vehicles, including those that are illegally parked, will incur charges upon release. There’s a normal towing fee in every area and the police should know about it. If you have been charged much more than that, then you’re entitled to file a case.

4. Ten-Mile Limit

Towing companies can’t take your car to any storage facility that’s more than 10 miles away from where it was picked up. This is how the local government can ensure that car owners are not overcharged.

If you need more help knowing more about your right or better yet, if you want reliable Knoxville towing services, it’s best that you scout for reputable towing companies near you. Ask about their services and how you can take advantage of them.

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